Six pale stone steps, each holding one object of the journey, with a green chess king alone on the top step

The M11 Pilot Program

Become a master of agentic commerce.

A guided path through a brand’s store, run by M11 human experts and agents together. Included with every platform plan.

Complimentary membership for eligible brands.

What does the pilot do?

M11 human experts and agents work through a brand’s store level by level. They check every claim, complete the product data, build the proof behind what the brand says, and watch the rivals. The brand approves the actions and M11 does the work. The pilot ends when the store is a Master of Agentic Commerce, and the platform keeps running with the team after that.

Who is it for?

Brands that sell online and want to be seen, trusted and chosen when AI does the shopping. The path is the same for a solo founder and a multi-billion dollar company. Selected brands enter on a complimentary membership.

Who is already in it?

The first cohort runs from solo founders to multi-billion dollar companies across five categories.

Personal care

Medical devices

Fashion

Electronics

Food and drink

The six levels

A brand moves up a level when it achieves key outcomes. Most reach the top in under three months.

01

Seen by Agents

The brand’s pages, checkout and product feed all work for an AI shopper.

02

Trusted by Agents

The brand reads the same everywhere, and it is clearly run by real people.

03

Proven to Agents

Every product has the right details, and proof behind what the brand says about it.

04

Complete for Agents

Every product tells the same story on every channel the brand sells on.

05

Ahead of Rivals

Certificates, lab reports and awards sit next to the products they back.

06

Master of Agentic Commerce

The store is in good shape, the brand can keep it that way, and M11 is still there.

Early results.

Heading

Subline

+60%

Qualified AI referrals

£70 → £105

The AI shopping result flipped

800+

Fixes shipped for one personal care brand

91%

Data completion

“For years I hired different agencies and spent a fortune. Nobody did the kind of work you have done. Why did I not find you five years ago?”

Founder, sustainable accessories brand · pilot cohort 1

Apply for the pilot

Tell us about the brand. We review every application and reply within a few days.

Research

The Trust Gap in Skincare · coming 16 Sep

M11 Labs is an agentic commerce lab. It builds frontier use cases for AI in commerce, and powers an agentic trust platform. We help good products win.

London · San Francisco

© 2026 M11 Labs. All rights reserved.

Research

The Trust Gap in Skincare · coming 16 Sep

M11 Labs is an agentic commerce lab. It builds frontier use cases for AI in commerce, and powers an agentic trust platform. We help good products win.

London · San Francisco

© 2026 M11 Labs. All rights reserved.

Research

The Trust Gap in Skincare · coming 16 Sep

M11 Labs is an agentic commerce lab. It builds frontier use cases for AI in commerce, and powers an agentic trust platform. We help good products win.

London · San Francisco

© 2026 M11 Labs. All rights reserved.